Representatives attending NCMG

Representatives attending NCMG are drawn from eight regional complaints managers’ groups, who collectively represent in excess of 150 local authorities throughout England.

These regions are:

  • Eastern
  • London
  • North East
  • North West
  • Southern
  • South West
  • West Midlands
  • Yorkshire & Humberside

Current Members of the National Executive

  • Chair: Helen Wyatt
    Devon County Council – South West Group

  • Vice Chair: Mark Smeed
    Bromley Council - London Group

  • Treasurer: Angela Esslinger
    Lancashire County Council – North West Group

  • Group Co-ordinator: Andrea McGuire
    Liverpool City Council - North West Group